Rob Carter has served as FedEx's Chief Information Officer for nearly 20 years, developing the company's information infrastructure and implementing new cutting-edge technologies. In this fireside chat with Jeff Immelt recorded at the Digital Factory Conference in 2019, Carter discusses the role of technology at FedEx, how FedEx learns about and evaluates new technologies, and how it puts innovation at the center of its business.

Visit https://www.thedigitalfactory.com/videos/the-digital-supply-chain to watch the video version of this fireside chat, and to watch other videos from the Digital Factory Conference.