“A jackass is the common annoyance, it’s the everyday annoyance. But it’s the one that keeps happening.” – Scott Stratten   Have you ever had to deal with a jackass? In this episode, Brian interviews “UnMarketing’s” Scott Stratten about his new book - co-authored with Alison Stratten – “The Jackass Whisperer”. If you want to know how to deal with annoying people at work, at home and online – and even how to recognize the jackass within – then this podcast is for you! Are you a Buffini Insider? What are you waiting for! Sign up today for your opportunity to receive exclusive perks and for a brand new feature to ask Brian a question! Already an Insider? Do you want to ask Brian a question or want advice on mindsets, motivation and methodologies of success? Log in to submit your question and for a chance to connect with Brian on-air!    Inspirational quotes from today’s interview: “My job is not to rehabilitate jerks on line; I’m not the jackass whisperer.” – Scott Stratten “It seems like, to me, jackassery is on the rise!” – Brian Buffini “The book is actually about empathy…the only thing we can control is ourselves.” – Scott Stratten “Jackasses are the purveyors of pet peeves.” – Scott Stratten “We can only stop the streak ourselves.” – Scott Stratten “We don’t think we’re part of the problem. And if we don’t think we’re part of the problem, we’ll never be able to create the solution.” – Scott Stratten “A jackass is the common annoyance, it’s the everyday annoyance. But it’s the one that keeps happening.” – Scott Stratten “We only give the benefit of the doubt to people we have already confirmed are good people.” – Scott Stratten “I believe humans are good.” – Scott Stratten “When I’m out of sorts, everyone’s a jackass!” – Brian Buffini “Whenever somebody is getting upset about something, it’s not the whole story.” – Scott Stratten “Nothing happens in a vacuum.” – Scott Stratten “Your mind is the biggest jackass of all.” – Scott Stratten “Unfortunately, whoever gets us at the end of our rope is usually our family.” – Scott Stratten “Pointed sarcasm in a relationship creates erosion.” – Scott Stratten “Everybody in every situation can be one (a jackass).” – Scott Stratten “We spend our whole lives trying to be in control of everything.” – Brian Buffini “You can make the day different.” – Scott Stratten “If today’s a bit better, that means tomorrow can be a bit better.” – Scott Stratten “All we have is today.” – Brian Buffini   Mentioned in this episode: The Brian Buffini Show, Episode 99 “The Jackass Whisperer”, by Scott Stratten and Alison Stratten   Connect with Brian Buffini http://www.brianbuffini.com Facebook: https://www.facebook.com/brianbuffini Twitter: https://twitter.com/brianbuffini Buffini Show Insiders: http://www.thebrianbuffinishow.com/insiders Love what you heard? Share it with your friends! http://bit.ly/BrianBuffiniShow Click here to buy our Podcast theme music, “The Cliffs of Moher” by Brogue Wave. Brogue Wave. http://www.broguewave.com http://www.facebook.com/broguewave