Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 210 features Doug and Jill of Showalter and Company. This episode was recorded at the Venetian in Las Vegas, Nevada during the 2018 National APCO conference.   Please support the podcast by supporting our sponsor. Showalter & Company – Facebook | Instagram | Twitter |  Supported by: INdigital Episode topics – Jill's 9-1-1 story Make or break call Doug's story Dispatching in the LA area Showalter & Company And more  As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.