Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 255 was recorded at the 2019 NAVIGATOR conference. This episode features Adam Timm of The Healthy Dispatcher. In this episode we recap his travels, a new book and the unicorn that is the dispatch center that has no overtime. This is an episode you do not want to miss! The Healthy Dispatcher - Facebook | LinkedIn | Twitter | Web Supported by: INdigital Presented by: IAED Episode topics – Recap of Adam Timm’s travels New book Dispatch centers with no overtime How do we change how 9-1-1 is viewed? And much more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.