Leaders in child care wear many hats, from running the business operations of the center to ensuring that the children are well cared for. In this episode, Jacquelyn Ward, Director of Pleasant Time Child Care in Wisconsin, shares her experience opening her center in 1992 and growing her business from 8 to 85 children. She talks about overcoming challenges as well as the importance of finding a community of like-minded peers, making practical business decisions, and expressing gratitude towards your staff. Resource mentioned: Reach Jackie at jwpleasantime@gmail.com PleasanTime Child Care Emotional Intelligence 2.0