I know. I know. What I talk about in this video episode will sound crazy at first. But the next time you face a ranting stakeholder, I share one thing to avoid and one thing to try. Special thanks to Dr. Mark Goulston in episode 143 for these ideas.
There are definitely more things to keep in mind than just these things when we face difficult people and situations. But if nothing else, these ideas can help you avoid making things worse--and maybe help make 'em better!
Let Me Hear From You!
How about you? What advice do you have to share? When you're facing someone who is emotionally charged and starting in on a rant, what can we do to make things worse? What do you do to try to make things better? Let's connect on LinkedIn and discuss! I'd love to hear your thoughts! Also, what have you been learning lately? What are you reading? Please e-mail me (show [AT] PeopleAndProjectsPodcast [DOT] com) or leave a message on our Listener Feedback Line (847-550-3747). I look forward to hearing from you!
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Thank you for joining me for this episode of The People and Projects Podcast! Have a great week!

Total Duration 2:40
Download episode 248