Johnny Warström. He’s the CEO and founder of Mentimeter. He’s an engineer from the Royal Institute of Technology in Stockholm. He’s worked in 10 countries and visited over 60. He loves adventures and growing his company and he’s getting married soon. Famous Five: Favorite Book? – The Hard Thing About Hard Things What CEO do you follow? – Sebastian Siemiątkowski Favorite online tool? — Intercom How many hours of sleep do you get?— 8 If you could let your 20-year old self, know one thing, what would it be? – “Do more crazy stuff”   Time Stamped Show Notes: 01:44 – Nathan introduces Johnny to the show 02:21 – Johnny founded Mentimeter with his three friends right out of university 02:38 – Mentimeter is an interactive presentation 03:00 – You can connect the audience's’ phones with the presentation and they can vote or participate 03:53 – Mentimeter has a free and premium model 04:04 – Mentimeter has over 10M users and 400K presenters who lead meetings 04:31 – The presenters are the ones who pay 04:50 – Mentimeter currently has 6K enterprise customers 05:03 – Mentimeter is purely a B2B SaaS 05:36 – Average customer pay per month is $150 a year 05:56 – Mentimeter also offers packages 06:13 – ARR is around $1.5M 06:47 – Mentimeter was launched in 2003 and was initially bootstrapped as a side project 07:00 – Johnny was part of Telecom and his co-founders were managing consultants 07:18 – It took them 2-3 months to build Mentimeter and they showed it to their bosses 07:40 – Mentimeter had their $350K angel round in 2004 and they have a total of $500K funds raised 07:52 – Team size is 16 and everyone is based in Stockholm 08:25 – Mentimeter has no paid activities and relies fully on organic growth 08:53 – The goal of Mentimeter is to be a mass market product 09:38 – Mentimeter has 1 in sales, 9 in product and 6 in marketing 10:27 – Mentimeter was part of 500 Startups last spring 11:17 – Fully weighted CAC 11:42 – Payback period is almost instant 12:20 – The team has been doing different experiments to increase customer engagement 13:48 – Mentimeter is on -5 net churn 14:22 – Mentimeter has a licensed model 14:51 – 1% monthly churn 15:18 – Some do not continue with their annual plan 15:44 – Mentimeter won’t give money back, but there’s a 40-day refund 17:00 – Johnny shares about a big, annual event in Europe that he’s a big fan of 17:00 – Mentimeter has a built-in, voting module which functions as a simulation for a contest 17:37 – Mentimeter received a lot of attention from that event 2 years ago 18:12 – 2017 revenue goal is $2.3M 18:17 – 2016 revenue was $800K 18:52 – Johnny targets $10M in ARR for 2019 19:22 – “We’re not looking for funding at the moment” 19:38 – Johnny isn’t interested in selling the company at the moment 21:33 – The Famous Five   3 Key Points: Keep an open mind—your side project can be your next successful business. Business ideas can come from the most unexpected of places—don’t discount your ideas. Success gained from organic traffic IS possible.   Resources Mentioned: Simplero – The easiest way to launch your own membership course like the big influencers do but at 1/10th the cost. The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences GetLatka - Database of all B2B SaaS companies who have been on my show including their revenue, CAC, churn, ARPU and more Klipfolio – Track your business performance across all departments for FREE Hotjar – Nathan uses Hotjar to track what you’re doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible– Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audi