Summary of Capricia Penavic Marshall's Protocol

By IRB Media

Please note: This is a companion version & not the original book.

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#1 I was the US chief of protocol for the 2012 G20 global economic summit in Los Cabos, Mexico. I was tasked with making sure that every interaction between the presidents went exactly as planned. I was preoccupied with policy details and protocol checklists, but I was also nervous because this was diplomacy at its most intense.

#2 I loved arranging the room, and I was relieved that the space was small and spare. It was set up with security concerns in mind: hard walls on three sides and no wide-open spaces that would be difficult to secure.

#3 The table needed to be large enough to seat the twelve key delegates, but small enough to create closeness. We found one that fit the bill and centered it in the room. The windows had been blacked out for security reasons, so the room was dark.

#4 I was standing outside the resort waiting for the Russian motorcade to arrive. President Putin was late, seemingly on purpose. I was annoyed, but not unduly worried. My team was prepared despite the delay.

• Language: English
• Publisher: IRB Media
• Release date: Mar 22, 2022
• ISBN: 9781669365037

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Insights on Capricia Penavic Marshall's Protocol

Contents

Insights from Chapter 1

Insights from Chapter 2

Insights from Chapter 3

Insights from Chapter 4

Insights from Chapter 5

Insights from Chapter 6

Insights from Chapter 7

Insights from Chapter 8

Insights from Chapter 9

Insights from Chapter 10

Insights from Chapter 11

Insights from Chapter 12

Insights from Chapter 13

Insights from Chapter 14

Insights from Chapter 15

Insights from Chapter 1

#1

I was the US chief of protocol for the 2012 G20 global economic summit in Los Cabos, Mexico. I was tasked with making sure that every interaction between the presidents went exactly as planned. I was preoccupied with policy details and protocol checklists, but I was also nervous because this was diplomacy at its most intense.

#2

I loved arranging the room, and I was relieved that the space was small and spare. It was set up with security concerns in mind: hard walls on three sides and no wide-open spaces that would be difficult to secure.

#3

The table needed to be large enough to seat the twelve key delegates, but small enough to create closeness. We found one that fit the bill and centered it in the room. The windows had been blacked out for security reasons, so the room was dark.

#4

I was standing outside the resort waiting for the Russian motorcade to arrive. President Putin was late, seemingly on purpose. I was annoyed, but not unduly worried. My team was prepared despite the delay.

#5

I led President Putin, Minister Lavrov, and several others from his delegation down the narrow spiral stairs, treading carefully. When we arrived at the bilateral room, I was afraid the Russian interpreter would get lost in the shuffle.

#6

The two leaders met for two hours, and while they did not walk out arm-in-arm, they did agree on a number of things and agreed to work together to solve regional conflicts.

#7

The Russian team that hosted the G8 summit at the Lough Erne Resort in Northern Ireland did not do anyone any favors. The meeting space was bleak, and the chairs were side by side, which made conversation awkward. There was no food or water served.

#8

The second meeting between Putin and Obama, though promising in terms of protocol, did not go well. The two leaders barely looked at each other as they answered reporters’ questions.

#9

Protocol is everywhere, and it is used to convey respect and a willingness to engage. It is used in diplomacy, and it can make the difference between success and failure.

#10

Protocol is the set of rules that govern behavior in a given situation. It is the framework within which diplomacy takes place, and it creates a favorable environment for successful interactions.

#11

Protocol allows the work of diplomacy to take place. It is the behind-the-scenes preparation that allows the negotiations to take place. It allows you to pivot your power by focusing on the mighty engines that fuel diplomacy: bridging and persuading.

#12

Protocol is about bridging and persuading, and these are the two goals of every diplomatic encounter. Every gesture, procedure, or strategy in my protocol grab bag was in service to one or both of these goals.

#13

The president should participate in the noodle-making portion of the evening, I told him. It made a difference. The atmosphere suddenly became more relaxed.

#14

The US’s fight against terrorism and trade