Learning Management Back from Machines

By Muthukrishnan Kalyanasundaram

Technology driven witty solutions to everyday Managerial Problems

Like it is often told “Solutions at your doorstep”, we are completely surrounded by profound managerial solutions waiting to be unearthed from our everyday machines in the form of phones, computers, safety devices, automobile etc. The world of machines abounds with managerial thoughts and solutions.

This inspiring book provides us with a new approach in problem solving and addresses the diverse challenges faced in managerial functions today. “Learning Management Back From Machines”, is the wonderful story of Krish and his latest creation, MANU – an advanced hyper-intelligent, direct-neural interface-capable humanoid, which helps Krish along in deriving managerial solutions from fellow-machines and machine-processes alike.
In the process of learning and observing the history of various technological marvels along with the need for these inventions, we discover a whole new dimension of creative intelligence and learning, waiting to reveal itself all over again.

The book is aimed at understanding the core essence of how machines have been made to work and help us discover new and innovative solutions to our everyday social and managerial problems.

• RELIGIONS TEACH US MANAGEMENT.
• STORIES AND FABLES TEACH US MANAGEMENT.
• MANAGEMENT THEORIES TEACH US MANAGEMENT.
• NOW EVERYDAY MACHINES WILL TEACH US MANAGEMENT

• Language: English
• Publisher: Partridge Publishing India
• Release date: Dec 27, 2020
• ISBN: 9781482844900

Book preview

LEARNING

MANAGEMENT

BACK FROM MACHINES

MUTHUKRISHNAN KALYANASUNDARAM

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Copyright © 2020 by Muthukrishnan Kalyanasundaram.

All rights reserved. No part of this book may be used or reproduced by any means, graphic, electronic, or mechanical, including photocopying, recording, taping or by any information storage retrieval system without the written permission of the author except in the case of brief quotations embodied in critical articles and reviews.

Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.

No person or organization or any such establishment should rely solely on the technical, medical or managerial contents of this publication in their management-decision-making process.

The author is not responsible and disclaims all liability for the results of any actions taken on the basis of information in this publication, nor for any error in or omission in this publication.

Any similarity to actual persons – living or dead is purely coincidental.

www.partridgepublishing.com/india

To

my fellow Fire and Safety brethren

and

to

COVID-19 warriors around the world

CONTENTS

Introduction

The Recourse

Achievements of this book

Acknowledgements

Readers guide to index

How this book works

Brochure to this Book

Chapter 1     And then, He was born

Chapter 2     The Next Day

Chapter 3     Enlightenment from MANU

Chapter 4     The Longest Dam ever

Chapter 5     The Divine Kalam

Chapter 6     My Rendezvous with the Dam Management

Chapter 7     The Hidden Truth

Chapter 8     The Litmus Test

Chapter 9     The Chemical Engineers day

Chapter 10   The Abacus Strategy

Chapter 11   The Computer Geeks

Chapter 12   The Evening with my family

Chapter 13   The Buffer Days

Chapter 14   The second day with the Computer Geeks

Chapter 15   The third day with the Computer Geeks

Chapter 16   ‘The Universal Approach’ by the Computer Geeks

Chapter 17   Acronyms by computer geeks

Chapter 18   My Closing Salvo

Chapter 19   I was Drooling fire

Chapter 20   My Rendezvous with Mr. Neberdal

Chapter 21   Safely managing the show

Chapter 22   University safety champions

Chapter 23   Safety Management Exhibitions continue

Chapter 24   Safety Marries Management

Chapter 25   Winning my daughter’s confidence

Chapter 26   An EMT Doctor??

Chapter 27   Learning Management from Electrical Systems

Chapter 28   Electrical connection continues

Chapter 29   Losing Inhibition in a good way

Chapter 30   MOVE— A new management style is coming

Chapter 31   Moving forward on Vehicular Technology

Chapter 32   The movers of words from the Lexicon

Chapter 33   Meeting with University dean

Chapter 34   The Crescendo

Reader’s (Note) Section

Image Credits

Introduction

Education in Management forms the icing to basic education of individuals irrespective of their core disciplines like Engineering, Medical, Finance, etc.

Formal education in Management is expected to enable one to attain professional growth and also attain a respectable status in society. In this regard, formal education in Finance, Global Strategic Management, Business Analytics, Marketing Management, Health Management, Business Economics, etc. are invaluable.

However, amongst Management of many aspects that are required, management of human resources forms the vital aspect of the 7M’s namely Men, Machine, Material, Method, Money, Market and Manager.

One needs to be reminded that in considering management of Men, if an index finger is pointed at others, three fingers automatically point back at oneself. Hence improving oneself is all the more important, lest it be contrived as only blaming others.

And, management of human beings including oneself is very subtle and that is where many a times, an individual with higher Emotional Quotient succeeds as he / she understands the gravity of the situation better and adopts a more holistic and altruistic approach to the problem.

Some of the management problems that can be solved by LEARNING MANAGEMENT BACK FROM MACHINES include in helping people:

✓ To manage their jobs and responsibilities with more ease.

✓ To manage their own time and resources better.

✓ In becoming less forgetful of what they were supposed to do, where they have kept their items, etc.

✓ In being able to communicate their requirement to others consistently and succeed in their communications.

✓ Who know the right method to do a job, to get the flair to articulate the same without hurting others and succeed.

✓ Avoid doing a job knowingly wrongly due to ego or misperception and thus avoid failure.

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Formal Education in Management Systems has tried to solve most of such problems. However students who wish to undertake formal management studies face some real fear / concerns due to which they hesitate to enroll in such studies. A few concerns are enumerated below:

84225.png The fear in the students that one needs to be extraordinarily intelligent to join and complete the professional management courses.

84225.png The fear in the students that what one has learnt in the management courses may not be useful in actual work environment.

84225.png The fear in the students of high cost of professional management courses.

84225.png The fear in the students of not meeting the educational criterion to join a formal management course in a reputed school / university.

84225.png The fear of high turnover rate for the management ideas, making one’s knowledge obsolete very quickly.

84225.png A personal bias in accepting the source of the teaching.

84225.png Inaccessibility to sources of teaching.

84225.png Lack of confidence in the experiences and teaching skillsets of the teachers.

84225.png Years of study required to master the management skillset etc.

Further, solutions to some common interpersonal relationships may still not be found or may not be implementable in an easy manner from formal management methods.

As is well known that what could be mended by a needle should not be damaged by a sword. LEARNING MANAGEMENT BACK FROM MACHINES is a management style learning which acts as a needle gently weaving the managerial solutions.

The Recourse

The current generation relates themselves more to Technology. It is now a known fact that children are able to identify electronic products and brands better than identifying natural objects!

The definition of nature in the immediate past was living amongst birds and bees in farms abounding with cattle. A ride would be on horse or bullock cart and most activity would be manual. Now we are swarmed with machines and live in a virtual world.

Hence learning, adopting and teaching management principles related to derivatives from technology become very relevant and pertinent. The machines have become all- encompassing and they will help developing strategies which will lead to success. This book is one in that direction.

The emotional quotient improvement will now also include learning management skillsets from machines.

Achievements of this book

84227.png This book LEARNING MANAGEMENT BACK FROM MACHINES applies in essence not only the feedback from scientific inventions but also from applied engineering processes and principles to further and develop management principles.

84227.png After reading this book, one will look with amazement at machines and their working and—Voila! —the way they work will teach management principles.

84227.png The book will lead on an ecstatic path to understand machines and machine processes, The need now being not just to understand the machine and machine processes but also to derive managerial solutions for problems faced and then the end result is two-fold and more magnificient.

84227.png We have managed to make machines work the way we want. Now learning how the machines manage to deliver what we want could enable ourselves to deliver better what we expect ourselves to deliver!!!

RELIGIONS TEACH US MANAGEMENT

STORIES AND FABLES TEACH US MANAGEMENT

MANAGEMENT THEORIES TEACH US MANAGEMENT

NOW EVERYDAY MACHINES

WILL TEACH US

MANAGEMENT!

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Acknowledgements

The words Input, Process, Storage, and Output will sound familiar as a basic computer parlance. I cite my acknowledgements thus in the same format and this is my small piece of understanding and essence of LEARNING MANAGEMENT BACK FROM MACHINES!!

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(IN COMPUTER PARLANCE)

INPUT ASPECT

1. Foremost are my humble thanks and tribute to all inventors and designers who have made fascinating inventions and engineering execution strategies – keeping in mind the human needs and thereby leading me into the discovery of this reverse management methodology.

2. Indebted to all my Teachers from Kindergarten to Post Graduation and onto my various professional courses. They are my DNA. And my Hindi Language Teacher Mr. Madhalai Mani called me his adopted son. Their pampering, support and guidance have made me what I am today. Looking forward to meeting all of them again.

3. Thanks to my former bosses and great mentors – Mr. J.Sreedharan (my Brother-in-law), Mr. V. Aravamudhan, Mr. R.R.Gupta, Mr. Ramesh Grover, Mr. Nishit Shah, Mr. Nikhil Pathak for considering and entrusting me with challenges beyond my educational realms and professional roles which helped me get wider exposure and recognition and also enabled me to unravel deeper aspects of engineering and thus laid the foundation for this book.

4. Thanks to each of my clients and co-consultants who have bestowed me with diverse opportunities and have always expected me to excel.

5. Thanks to all the Fire Safety and Rescue Officers, contractors, vendors who are part of my profession and part of my management learning which has got encapsulated in this book.

6. My thanks to three of my father’s friends / colleagues all of whom are illustrious Engineering professionals, have active involvement in Technical Institutes and community services as well. They were close friends to my father, but most importantly, took me into their fold and treated me like their son:

84285.png Mr. Antony Lobo, who continues to guide and encourage me through my endeavors.

84285.png Late Mr. M.V.Chauhan who was also cheerleading me into writing Engineering and Management articles, of which, one Management article on CHANGE got published in IEEE, in their Potentials magazine.

84285.png Mr. Appasamy Ganesan, who continues to be my engineering and social values teacher.

7. Thanks to my friends beyond compare - Mr. Prakash, Mr. Sanjeev and Ms. Twinkle for coming into my life and this project from nowhere and supporting me with illustrations, ideas, refreshments at their house and whatnot to get me and this book through.

8. Proud remembrance of my father Late Mr.H.Kalyanasundaram a great engineer and a great human being who made it a personal goal to teach his skillsets unhesitatingly to all his wards. He imbibed in me the culture to undertake responsibilities professionally and socially without any hesitation. His teachings on Electrical Safety are referenced in this book.

9. Cherished remembrance of my mother Late Mrs. Meenakshi Kalyanasundaram who taught me social values. Her advice to me to do Master’s degree in Industrial Safety Engineering helped me develop further acumen in the engineering field.

10. Thanks to Mr. Indrajit Dutta, Mr. Azeem Naik and Mr. and Mrs. Sugandha Kalamegham for their support in my social endeavors which carved my further experiences for this book.

11. Thanks to Mrs. Sindhuja, daughter of my colleague Mr. Narayanan for her inputs for this book.

12. Thanks to my colleagues Mr. Rao K. Narayanan, Mr. Pawan Raut, Mr. Dhanaji Patil, Mr. Ramkumar and Ms. Kalpita in helping me with illustrations of this book.

13. Thanks to Ms. Sunanda Salian, my former colleague for years of ardent professional support, whose benevolent management style much inspired me.

14. Special mention of my cousins Dr. Ramnath Subbaraman and to Master Ashutosh for their innate support.

15. Thanks to my wife Mrs. Latha who has stood with me throughout this endeavor.

16. Thanks to my son Master Hariganesh and daughter Ms. Maithreyi, who were the good critics and supported me in this effort.

17. Thanks to Mr. Siddesh, classmate of my daughter for taking my profile photograph.

PROCESS ASPECT:

Thanks to the team from Partridge for supporting me to publish this book.

STORAGE ASPECT

This book writing venture has been on for almost seven years and I would like to thank my wife Mrs. M. Latha who accommodated me and my manuscripts within the house all the while.

OUTPUT ASPECT

Thanks to M/s PARTRIDGE for helping publish this book.

OVERALL SUPPORT

Thanks to almighty for overall chaperoning my existence and also making this book a reality.

COVER PAGE AND INTERNAL ILLUSTRATIONS

Copyrights for all images including the cover-page and illustrations used inside this book are owned by 123RF.com. Image copyright details and credits to the creators are shared towards the end of the book

Readers guide to index

This book draws examples from computers, safety, electrical, vehicular technology etc. and hence referenced accordingly by following symbols / chapter headings for easy reference.

How this book works

This book has teasers all the way through. Hence, what you could do?

The result is that your colleagues / family would find you clicking your fingers as you find solutions to managerial problems in a jiffy. They will find you being more focused, more confident and less intimidated by problems than ever before!

THE METHODOLOGY SANS COMPLEXITY IS ADOPTED IN THIS BOOK TO EXPOUND THE MANAGEMENT STYLE LEARNING MANAGEMENT BACK FROM MACHINES

84290.png Solutions to managerial problems occurring in professional lives, social lives and family situations will be derived.

84290.png Solutions for managerial problems will be derived from diverse fields like Computer Engineering, Electrical, Electronic Systems, Energy Management, Mechanical Systems, Safety Systems and Vehicular Technology, and briefly also covering human brain and it’s functioning with respect to developing multifarious skillsets. (Educationists propound that to make any person understand, speak in his own language. This is what this book does.)

84290.png Technical definitions, drawings, representations of models are furnished to elucidate better.

Brochure to this Book

INTENDED AUDIENCE

This book is

✓ For a common man

✓ By a common man

✓ But of a common man and a machine!!

Hence a fleet manager who knows his truck and its mechanisms can find solutions for his business problems from his own adored trucks!!

And a Certified Professional Exam Specialist can find solutions for his managerial problems from the TIER 4 Servers he is just configuring.

The book’s idea, hence has an innate attraction for ‘self- growth aspiring’ audience ranging from Technologists, Scientists and Communication personnel to common man.

PREREQUISITES:

There are no prerequisites or any prior education required to interpret the teachings in this book or to utilize this technique of LEARNING MANAGEMENT BACK FROM MACHINES. The machines in your hand pre-qualify you.

FINDING THE BEST STARTING POINT FOR YOU IN THIS BOOK

The first time of course, one could proceed from the beginning of the book - the way MANU guided me through! In second and further readings, one could choose any chapter from the title or any system from the legend. So simple!!

CERTIFICATION COURSES YOU CAN ASPIRE FOR, AFTER COMPLETING THIS BOOK:

There could have been many aspects of your trade which you would have hitherto dreaded to explore. But once you start looking at your trade for the entirely different objective of Management Improvement, the fear of the unknown or undecipherable in your own trade will be gone. Then fear to join Certification Courses relevant to your profession will be gone and the path to success will open further.

TIMELINE TO COMPLETE READING THIS BOOK:

There is no specific timeline and is self-paced only determined by one assimilating and enjoying the change within you.

THE SELF-IMPROVEMENT PLAN:

Blank pages are provided at the ended of the book for incorporating notes, self-introspection and growth. Please avail the same.

Chapter one

And then, He was born

The year is 2025. The sun is setting in the east - a realistic rendering on a Multi-Layer virtual photo-illuminated abyss. Before we mention about the abyss and where it came from, we would have to mention about an ‘Ultra-Smart building’ in the city of New York christened Zula. It is a building – one amongst the cluster of skyscrapers from 40 to 120 floors. There are taller buildings in this concrete jungle around, but this building cluster is a prime center and it holds Business set-ups of some of the biggest giants of the industry.

The photo-illuminated abyss mentioned above is incorporated in the one of the prominent Lab cum offices which belongs to ‘Black-Light Innovations’ on the eightieth floor of one of the buildings of the Zula cluster.

‘Black-Light Innovations’ is known for its contribution in advance robotic and humanoids development & as a research center. This facility is owned by Dr. Muthukrishnan, that’s me. (In short called ‘Krish’ by most acquaintances).

The priorities in my life are managing this Lab-cum- office, as well as teaching and socializing in that order.

My Post-Doctoral Degrees and citations are so many that sometimes I cringe when somebody reads them aloud during introductions.

I may appear to be a self-assured and confident person but I am not. I also know there are people much more intelligent and capable than me.

To let out a secret, the idea to teach, spend time with my family, socialize in addition to the ever-present professional career are only to transplant ideas, contacts, resources and what not from one to the other and survive. Hence, my professional career, teaching, my family and socializing are the four pillars of my life.

I have noticed by experience – that being jovial, friendly and having a rather humble personality has helped me to steer better through interpersonal communications and relationships and these natures became my trait as well. When I was young, I had read somewhere, ‘adopt a philosophy which will work for you rather than you working for that philosophy.’ The words are so apt and so easy to practice.

Coming back to my office life, my days are normally routine with fair amount of success. And this particular day started off as a mandatory good day - It is my birthday!

It started off in a great way with me and my family visiting the temple in the vicinity, Swaminarayan temple, in New York. A ritual that me and my family have followed over generations and have passed on to our kids, Vinay & Maya. My children have grown to eclipse me in several ways. Radha, my beloved wife is a very loving character. She takes care of everything – she bosses over me, oversees my office, manages household chores and kids, and does all things that I can only list.

The temple visit was a soul filling but energy- consuming affair, post which Radha made us delicious South Indian lunch. She is a great cook and had prepared all my favorite delicacies taking a lot of effort. I am lucky to have her.

We were sitting at our dining table post lunch, when the phone rang. It was from the office. Normally, the office team gives me personal space during such occasions and hence I was concerned to see the call.

It was Lucy, my office Manager. ‘Something urgent dear – it’s from the lab, I have to run’, I told to Radha.

Lab and Office mean the same premises. But ‘lab’ alludes to technical work and ‘office’ alludes to administrative and other works. Hence Radha and Team mentally get aligned of what to expect, when they hear the words.

I excused myself rather awkwardly and dressed up quickly. For the past few months we were working on a Humanoid project in collaboration with a Japanese Company named TSU-MAKER, I know it sounds like ‘shoe maker’ but they intended to make it sound like ‘Schumacher.’ The project, summarized in a few lines, is about developing a hi-speed super-smart Robo-humanoid which could be the closest in form and functionality to human beings. This robot could learn and store several terabytes of information and could help and nurture mankind in the time to come. Also, this humanoid was to be a bit more advanced as it could read human minds and thoughts. The processer was designed similar to functionalities of the brain and the data sharing happens via ‘TEREPASHI’ a patented technology. It means telepathy broadly in Japanese. Currently it could incorporate the activities carried out by various sections of the brain of an individual and gather information from the brain by a confidential telepathic technology. Not all information but the ones that have a strong memory binding in the individuals mind. The concept used was that the stronger the memory, the higher the impulse shared by the nervous system.

We decided to name the robot as ‘MANU.’ MANU was the name of the first human created as per Hindu mythology, and so we plan to call it MANU - the first HUMANOID

The Project of making MANU come alive was under the final stages of completion. I reached the premises and Lucy came rushing with other colleagues with the project files in hand. ‘Krish, you know we were working on sorting out the software problem today. But there was a power surge and half of the robot’s wiring have got damaged’ she said in a troubled voice.

‘We are trying to sort out the same since morning, but we could only fix the hardware part and the power supply. The Software part is still not responding’ said Venkat.

We are a team of six - Myself, Lucy, Venkat, Spencer Teng and two junior engineers.

Venkat and Spencer Teng are System Directors.

Lucy is my ‘mother and sister’ combined personality in office who could control me sternly. She is the administrative head of my office.

Venkat and Spencer Teng are assets for my organization as they display an unusual calm composure in any calamity and their brains have storage capacity of several Terra Bytes with processor speed of 1000 GHz. Probably that is why they are calm.

Juniors are Amanda & Joey - students from the University of NY doing their research study. These juniors possess loads of enviable energy and dexterity and solutions evolve from them for various technical issues at the drop of a hat and I always look up to them. And I should concur, some of the technical issues which we could not solve would receive a solution during their casual university lunch time discussions with fellow students.

All six of us started making related checks and tests required for the software installed, few of them were responding and others were inactive. We kept trying till close to midnight while going through the same