Business Planning for Small Business: A Step-By-Step Guide to the What, Why, When and How of Business Planning
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About this ebook
If youre like most small business owners, theres a good chance you dont have a business plan. Even if you do, you probably havent looked at it since you started your company or asked the bank for money.
Dr. Warren Harner, who has been helping small business owners succeed for more than twelve years, shares real examples and stories so you can overcome whatever challenge comes your way. Sidestepping complicated business theories, he helps you:
decide what type of business plan is best for you;
secure the capital you need to start and grow your business;
hire the right people to join your team;
review and update your plan.
Youll also get business plan templates, advice on how to execute your plan, and proven strategies to boost market share and expand into new areas. Filled with charts, bulleted lists, and subheads, the guide is a quick an easy reference youll refer to time and again.
Business planning might seem hard, but when you break it down into easy steps, you can minimize risk and maximize your chance of success. Now get planning!
Dr. Warren Harmer
Dr. Warren Harmer is passionate about helping entrepreneurs and small business owners grow their businesses. Hes owned three businesses of his own, including The Business Plan Company. He regularly writes for small business publications.
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Business Planning for Small Business - Dr. Warren Harmer
Business Planning for Small Business
A step-by-step guide to the what, why, when and how of business planning
DR. WARREN HARMER
36464.pngCopyright © 2014 Warren Harmer.
All rights reserved. No part of this book may be used or reproduced by any means, graphic, electronic, or mechanical, including photocopying, recording, taping or by any information storage retrieval system without the written permission of the publisher except in the case of brief quotations embodied in critical articles and reviews.
Balboa Press
A Division of Hay House
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Bloomington, IN 47403
www.balboapress.com.au
1 (877) 407-4847
Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.
The author of this book does not dispense medical advice or prescribe the use of any technique as a form of treatment for physical, emotional, or medical problems without the advice of a physician, either directly or indirectly. The intent of the author is only to offer information of a general nature to help you in your quest for emotional and spiritual well-being. In the event you use any of the information in this book for yourself, which is your constitutional right, the author and the publisher assume no responsibility for your actions.
Any people depicted in stock imagery provided by Thinkstock are models, and such images are being used for illustrative purposes only.
Certain stock imagery © Thinkstock.
ISBN: 978-1-4525-2684-3 (sc)
ISBN: 978-1-4525-2685-0 (e)
Balboa Press rev. date: 12/12/2014
Contents
All about Business Planning
Intoduction
1. Business Plans, from the Beginning
What Is a Business Plan?
Planning Practices
Business Planning Process
Types of Plans
What Does a Business Plan Look Like?
Templates Explained
Sanity Check
2. Business Planning for New Businesses
The Reality of Owning Your Own Business
Why Bother with Business Planning?
What Business Planning Does
The Business Planning Process—New Businesses
After Your Plan Is Finished
Bringing Your Plan to Life
3. Business Planning for Operating Businesses
Why Bother with Business Planning?
The Parts You Need to Do
After Your Plan Is Finished
4. Business Planning for Approvals (Banks, Investors, Loans, Compliance or Licences)
Your Target
Business Planning Process—Approvals
Sanity Check
Once Your Plan Is Finished
Bringing Your Plan to Life
Creating Your Business Plan Document
5. Before You Start Writing
Research Methods
Making Sense of Your Research
The Writing Process
How Far Do You Go?
Full Detail vs. Actions
How to Decide What’s In
6. The Sections: Executive Summary
7. The Sections: Business Information and Description
Business Description/Concept
Products/Services
History/Progress
Location/Venue/Facility/Premises
SWOT
Legals, Regulations, Insurances, and Compliance
8. The Sections: The Numbers
Pricing
Start-Up Costs/Project Costs
Business Goals/Growth Targets
Projections: Profit and Loss (P&L)
Projections: Balance Sheet
Projections: Cash Flow
Financial Ratios
9. The Sections: The Market
Interpretation and Implications
Target Markets
Market Size
Market Trends
Competition
10. The Sections: Marketing and Sales
Plans for Yourself vs. Plans for Others
Marketing
Marketing Overview
Marketing Materials
Marketing Initiatives
Marketing Schedule
Website
Sales
11. The Sections: Operations
Operations—Overview and Business Process
Inventory, Sourcing, and Logistics
Equipment, IT, and Infrastructure
Human Resources (HR)
Occupational Health and Safety
Risks
Timeline
Other Sections
12. The Sections: Action Plan
13. The Sections: Additional Information
References
Appendixes
Part 1
All about Business Planning
Introduction
Business consulting is an interesting profession and one that has given me permission to look where others aren’t allowed. Small-business owners are extremely private about what goes on behind the counter, but my clients have let me poke, prod, peer, and dissect their businesses. They have laid it all bare: the good and the bad, the management triumphs, failings, and incompetencies. It’s like the business edition of Embarrassing Bodies.
As a consultant, one of the first questions you ever ask your clients is, Do you have a business plan?
The response is rarely positive. From the hundreds of businesses I have worked with, I estimate 5 percent have ever had business plans of any description. Of those, most were created because a bank asked for it as part of a loan application, then it was shelved and never looked at again. Even fewer businesses use planning as an ongoing practice; my guess is about 1 percent. These are sobering numbers, especially when we so frequently hear about the struggles of small business and the reported numbers of business failures.
Since planning practices are so rare in small business, you might expect there must be some difficult and onerous obstacles. After all, owning a business is probably the most financially risky thing anyone will ever do. Strangely, this level of risk doesn’t seem to be widely understood, and due diligence for this is often much lower than it is for other types of investments, such as property or shares. A common response is, My business plan is in my head.
As part of countless business planning projects, I have taken all the information in the business owner’s head and put it on paper. Not surprisingly, there were a many unanswered questions, no detailed financial projections, risk assessments, or marketing plans in those heads.
Even if you read this book cover to cover, most of you still won’t do any kind of business planning. I have wondered why so few business owners never commit to the process, even when the benefits are comprehensive. Here are the main reasons I have seen and heard.
No need. The business is doing okay without it, so what’s the point?
Overconfidence/ignorance (especially for new businesses). I’m smart; how hard can it be?
No capacity. Operating the business is challenging enough, and doing anything on top of that is beyond the owner’s capability.
Don’t know how. Having never done it before or not knowing what’s involved, it all seems too hard.
Too expensive. Those who don’t feel confident enough to do it themselves see the cost of getting professional help as too high and have the perception of no return.
No time. Too busy running the business.
Not implemented. Even if some kind of business planning is done, the actions and milestones are not followed
Only done once. The original business plan has never been updated.
Having seen hundreds of small businesses whose owners never did any business planning, I can say with confidence these are all excuses. If you want a well-run, professional, growing business, you have a greater chance of success if you are disciplined in planning your business.
You can overcome all of these small challenges, but to make this work you will need
• discipline to develop the planning habit (ongoing, not just once);
• a change of attitude and shift in priorities; and
• to make time—not a lot, but it needs to be dedicated.
People are people. Some are motivated and organised, while others cruise along. We all know which ones are more likely to succeed; it’s up to you to decide if you can be bothered. What I can say with certainty is that business owners love having plans created for them, followed by someone making them stick to it. Having an experienced business consultant to help makes a very big difference.
About This Book
I have a number of objectives for this book.
1. Guidebook
For those who want or need to start business planning, this book shows you how to do it.
2. Explain value
In this book I aim to change your mind, to compel you to step away from your daily grind and take a bird’s-eye view not just of your business but of your market and business landscape. Get out of your business for a short time and stop driving it in circles. Decide where exactly you want to go and how you will get there.
3. Demystify
For you to do business planning, it needs to be easy, simple, and accessible. I educate you and debunk any feelings of complexity or mystery about business planning you have.
How to Use This Book
You bought this book because you want to know more about business planning, but each of your needs will be different. Some will be in a hurry, because they urgently need to create a business plan to get a loan, a licence, an investor, or for a similar purpose. Others want to take more time or already have a business and want incorporate business planning into it. There are those who want to start a business and need to find answers to many questions before they get started.
This book has two parts, with chapters suited to different business planning needs, so you don’t need to read every chapter. Part 1 contains background information about business planning particular to different stages of business and situations. Part 2 is a how-to section that gives detailed information, instruction, and examples of how to create business plans. Refer to the chapters as you create your plan to guide you through the process.
Here’s a road map for deciding which sections to read.