From Panic to Profit: How 6 KEY Numbers Can Make a 6 Figure Difference in Your Business
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About this ebook
You have the power to create and grow your businesses' profitability faster than you think.
The secret? Understanding six key numbers. It may sound too good to be true, but it's not. Inside From Panic to Profit, Chartered Financial Analyst Brooke Lively guides you step by step to gath
Brooke Lively
BROOKE LIVELY is the founder and CEO of Cathedral Capital. She earned her MBA in investments and corporate finance. Brooke built a seven-figure company in under two years before starting her own company, Cathedral Capital. As a Chartered Financial Analyst (CFA), she and her team have worked with Hall of Famers, Inc. 5000 businesses, CEOs, and small business owners.With expertise in growth management, creative problem-solving, and profitability strategy, Brooke was named to the "Top 25 Women to Watch" and "Fort Worth's 2016 CFOs of the Year" lists. She is a highly regarded speaker and the author of several books. Brooke has been featured in international media, including Forbes, Fort Worth Business Press, Diversity Journal, Attorney at Work, and on podcasts, such as Playmakers and Find Your Tribe.
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From Panic to Profit - Brooke Lively
Indianapolis, IN
FROM PANIC TO PROFIT®: How 6 Key Numbers®
Can Make a 6-Figure Difference in Your Business
Copyright © 2021 by Brooke E. Lively
All rights reserved. No part of this book may be used or reproduced in any manner whatsoever without prior written consent of the author, except as provided by the United States of America copyright law.
For permission to reprint portions of this content or for bulk purchases, contact Brooke@CathCap.com.
ISBN: 978-1-952654-19-0 Paperback
978-1-952654-20-6 Hardback
978-1-952654-21-3 Audio Book
978-1-952654-22-0 eBook
Published by Niche Pressworks, Indianapolis, IN
http://NichePressworks.com
Table of Contents
Foreword
A Successful Company is a Journey
I’ve seen worse
6 Key Numbers® That Can Change Your Life
Cash is King
Ideal Ratios
Producing Services
Budget vs. Actual
Marketing and Sales
Engagement-Based KPIs
Balance Sheet
Why Does it Matter?
How To
How to: Write an Engagement Agreement That Gets You Paid
How to: Use an Engagement Agreement to Get Paid
How to: Head off a Cash Crunch
How to: Get Your Books Done
How to: Create a Cash Flow Forecast
How to: Create a Profit Plan
About the Author
Foreword
On February 21, 2014, I walked away from a deal on ABC’s Shark Tank. I went in asking for 200K for 5 percent of my company, DDPYOGA, Inc. They offered me 200K for 50 percent of my company. I knew that the program I had created was worth more than 400K. The Sharks had their concerns: The fitness industry is too competitive,
You have peaked in profits,
Your profits are going to fall soon.
I didn’t let that slow me down because I am unstoppable!
I never stop giving 100 percent for the things I believe in. I didn’t let the fact that I couldn’t read until I was 30 stop me. I didn’t let the fact that I was 35 stop me from having one of the greatest wrestling careers of all time. I didn’t let a potentially career-ending injury to my L4 and L5 discs stop me from going on to become a three-time World Wrestling Champion and Hall of Famer for the WWE. Instead, that injury spurred on the creation and development of my DDPY fitness program, the start of DDPYOGA, and my appearance on Shark Tank.
The week following my segment on Shark Tank, our sales broke $1M! Our sales continued to grow at an exponential rate. We were hitting new goals and blasting through our expectations. We started to develop a smartphone app, DDPYOGA Now,
and knew that this was a major piece to our success. We had money rolling in and needed to increase staff, production, and management. We were a young company and had many things to learn. While we knew the basics of our financial numbers and were manually keeping track of our sales, we also knew that we needed help learning how to streamline, automate, and improve these processes to continue to grow as a company. Internally, we disagreed about how to move forward with accurate reporting and financial analysis. We decided that we needed a team of knowledgeable, dedicated, and hard-working professionals to get us to where we wanted to be. That’s when we hired Cathedral Capital to elevate our financial understanding, automate our systems, and bring us up to date on our financial practices. And they delivered!
I have been an entrepreneur all my life. I have always known that being knowledgeable about your finances was important. I am fiscally conservative and don’t believe in debt. I always want to have enough cash flow to get me through any unforeseen events. When I saw that we were a rapidly growing business and that our numbers continued to escalate, I realized we needed the help.
What a difference a year makes! Because of the efforts of the team at Cathedral Capital, I now get accurate financial reports, daily sales, budgets, and where we are in monthly goals emailed to me every day. I have our financials right at my fingertips. Because of Cathedral Capital, we have fixed the financial disagreements within our company and have made positive changes to continue the growth of DDPY! I have a plan for the next year, and we are on track to be where we thought we would be. I am now confident in my financial planning for the years to come. This renewed confidence gives me the ability to continually move forward and reach more people about a healthier, more positive life!
I am a teacher who believes that healthy living is the best thing you can do for yourself. When Brooke asked me to write a forward to help her spread her message of fiscal health, I immediately agreed. I am a believer that you must always keep learning to keep growing. My financial team and I have benefited so much from Brooke’s knowledge. I am unstoppable! Brooke is unstoppable! And, thanks to the hard work put in by Cathedral Capital and knowledge passed on through Brooke and her team, DDPY is unstoppable!
Remember, if you believe you can, or you believe you can’t, you’re right! BANG!
Diamond Dallas Page
Owner and CEO of DDPYOGA, Inc.
You can find more information about Positively Unstoppable, the DDPY program, and our smartphone app, DDPYOGA Now,
on our website, www.DDPYoga.com.
PREFACE
A Successful Company is a Journey
It is not the mountain
we conquer but ourselves.
— SIR EDMUND HILLARY
I love this quote for many reasons. One is that the author of the quote, Sir Edmund Hillary, was the first person to scale Mount Everest. The other reason is the analogy between climbing and pursuing your passion. I’m not a mountain climber, but I do have a passion for hiking—so much so that when coming up with a logo for my company, I chose to make a mountain central to the image. I love the idea of conquering the challenges and peaks ahead.
This quote came to life for me in a very real way a few years ago as I was making a career transition and about to launch Cathedral Capital. I went on a hike with a friend. It was supposed to be a Moderate to Advanced
hike, but to be honest, it kicked my butt. Looking back, I just wasn’t prepared for the physical and mental challenges. There were several things I underestimated about how that day would go, and one thing I definitely didn’t plan on was not being able to reach the top.
In my head, I began that day believing I was going to reach that mountain top. But I didn’t make it. And let’s be clear, I TRIED to keep pushing onward and upward, keeping my eye on the goal. But I reached a point where I just knew it wasn’t going to happen … at least not that day. The mountain completely humbled me. However, as with any failure to achieve your mission,
I also learned several lessons. Those lessons have been instrumental to me while building my business.
First, always have a vision plan. The key word there being plan,
because a vision only has value when there’s a clear plan for execution. Combining your vision with a plan makes it far more likely that you’ll achieve it.
Second, you need a Sherpa. To reach the top of Mount Everest, Sir Edmund Hillary traveled with a Sherpa by the name of Tenzing Norgay, who guided him every step of the way. Tenzing’s job was to help execute the plan (by staying on top of a million details and having a ton of experience) that would allow Sir Edmund Hillary to achieve his vision of being the first person to reach the top of Mount Everest. I could have really used a Sherpa that day.
The idea of a Sherpa cemented in my mind the value we provide clients. Cathedral Capital is a Sherpa for its clients. We provide strategic and logistical support to help entrepreneurs achieve their goals.
Let me tell you something else about that mountain. I went back. And this time, I went with my sister, who is highly experienced and knew the trail. She could tell me what possible dangers lay ahead, and she also helped me set a realistic pace to finish. And even though my sister had to verbally and physically pull and push me to the top, I made it.
That mountain destination, Cathedral Lake, became my company’s logo because of what it represents in my life. Like the quote says, it was less about conquering the mountain; it was about conquering a goal I set for myself. That mountain made me realize that you can accomplish anything you put your mind to as long as you have an actionable vision plan and a Sherpa.
I’m passionate about numbers. I’m passionate about building leaders. And I’m passionate about finding where these intersect for entrepreneurs and small business owners. My greatest joy comes from being a financial Sherpa—walking alongside my clients, helping them chart their courses, overcome obstacles, discover their hidden strengths, and scale the peaks they never imagined they could conquer.
Let’s start your climb.
—Brooke
introduction
I’ve seen worse
I talk to a lot of business owners. A LOT. And most of them even feel comfortable enough to share with me what is really happening in their company. How do we get to this point?
I tell them the truth. And the truth is—I’VE SEEN WORSE.
I promise you; I have seen worse. I have seen people carrying more than six figures of credit card debt (yes, take a moment and do that math). I have talked to people who owe the IRS more than one million dollars in payroll taxes. I have worked with owners whose whole dysfunctional family worked in the company, and some were stealing. I have seen more businesses than I ever thought I would who didn’t have books.
They literally looked at the bank balance to see if they could write a check or process payroll.
Here is another thing I consistently see: Owners who made the best decision they could at the time. They worked hard and made the math work—even if it meant that they made some less than desirable moves. They racked up credit card debt; they raided their retirement accounts; they maxed out their lines of credit; they borrowed from their credit card processing companies; they sold work that wouldn’t be done for months and used the money to pay rent that day. But they kept their company alive. They kept food on their tables and on the tables of their employees. They lay awake at night, worrying about how (and if) it was going to work out. They did what it took.
And then, one day, they gathered enough courage to call me and ask for help. I’m going to tell you a lot of their stories over the next few chapters. These are the people who didn’t want to live with all the stress, chaos, embarrassment, and isolation they were feeling. They wanted to live a more profitable
life. And they are the heroes of this book.
CHAPTER 1
6 Key Numbers® That
Can Change Your Life
Imagine you are vacationing at a beautiful island resort with no phones or internet, and the only contact with the outside world is by way of a supply boat that comes once a week. What three pieces of information from the office do you need to know to decide if you can stay another week?
Wow.
Somebody asked me this question in a meeting one day. I was overwhelmed. Surely, I needed more than three pieces of information? Did I want information about my cash? My people? What about the sales process? And within those categories, what actual one piece of information would I need? And which ones would give me an accurate enough idea of what was going on to allow me to make a decision about staying in paradise for another week?
Over the next few years, my team and I started answering these questions for ourselves and for our clients. We found that there are six areas that have critically important information—the type of info you need when you are sitting at a fabulous island resort. And while all companies are different, we know there is one Key Number in each section that applies to yours. The Key Number is almost always forward-looking—meaning it tells you what is going to happen. And when it isn’t forward-looking, it tells you how to get back on track.
As with many things, our answer to this question changed over the years. By working with a variety of firms, we learned about more companies in more parts of the country than we ever thought possible. My team and I used trial and error to develop new numbers and scrapped the ones that didn’t get us the information we wanted. We eliminated some numbers once we figured out that they were the building blocks for the