Endure the Tiger: Negotiating to gain ground
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About this ebook
Based on The Art of War, Leonie shares her deep understanding of the 36 Strategies used in Chinese culture and business. She provides invaluable practical tips for any business person looking to improve their overall negotiation skills, as well as become better negotiators in China.
More Control, More Success, More Wins!
Endure the Tiger: Negotiating to gain ground contains ancient Chinese negotiation secrets that are part of everyday Chinese business practices. Discover how you too can use this ancient wisdom so you can have More Control, More Success, More Wins!
• Understand the rules of the game of negotiation
• Become a great negotiator anywhere, any time
• Learn how to respond when Chinese negotiation tactics are used on you
• Master the ancient secrets of negotiation so you remain in control
• Implement culturally appropriate strategies for doing business in China
• Avoid the traps of classic Chinese negotiation strategies
• Take more control of every negotiation
• Get more success in business
• Win more in business
Leonie McKeon
Leonie McKeon is an Australian China-educated strategist and author who is passionate about sharing her knowledge of the rules that drive business success in the China market. Leonie has lived, worked and travelled in the Greater China Region for several years where she learnt Mandarin, and observed the mastery of Chinese negotiation tactics in business and daily life. Leonie is a workshop presenter and a keynote speaker who teaches business people how the 36 Chinese Strategies are used in the contemporary business world. Leonie enables people to feel confident and therefore able to enjoy being part of the game of negotiating whether in China or in any other business environment...
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Endure the Tiger - Leonie McKeon
Endure the Tiger
Negotiating to gain ground
Endure the Tiger
Negotiating to gain ground
Leonie McKeon
Copyright © 2020 by Leonie McKeon
All rights reserved. No part of this book may be used or reproduced by any means, graphic, electronic, or mechanical, including photocopying, recording, taping or by any information storage retrieval system without the written permission of the publisher except in the case of brief quotations embodied in critical articles and reviews.
Books may be ordered through booksellers or by contacting:
www.leoniemckeon.com
1st edition published by DoctorZed Publishing
www.doctorzed.com
ISBN: 978-0-6485361-6-1 (hc)
ISBN: 978-0-6485361-7-8 (sc)
ISBN: 978-0-6481315-1-9 (ebk)
A CiP number for this title can be found at the National Library of Australia.
Cover image © Trish Pollock
Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author. The author does not dispense financial advice or prescribe the use of any technique as a form of guarantee for financial or business viability without the advice of a qualified financial advisor, either directly or indirectly. The intent of the author is only to offer information of a general nature to help you in your business. In the event you use any of the information in this book for yourself or your business, which is your constitutional right, the author and the publisher assume no responsibility for your actions.
Printed in Australia, UK and USA.
rev. date 30/11/2020
Contents
Acknowledgements
Leonie’s Journey Continues
The Pinyin System
Strategies for Gaining Ground
Strategy Twenty-Five
Strategy Twenty-Six
Strategy Twenty-Seven
Strategy Twenty-Eight
Strategy Twenty-Nine
Strategy Thirty
Your Next Steps
Acknowledgements
The act of writing a series of books is a process that requires the support of many people, without whose encouragement and practical assistance this venture would not have been possible. As always, I want to thank my publisher Dr. Scott Zarcinas at DoctorZed Publishing, editor Hari Teah, and designer Trish Pollock at BrandArk, whose skills have contributed so much to this book.
Special thanks to Suzanne McKenzie for her excellent research skills, which have made such a positive contribution to Endure the Tiger: Negotiating to gain ground. In addition to reading endless drafts, my sister Jennifer McKeon has remained continuously optimistic in relation to the entire The Dao of Negotiation: The Path Between Eastern Strategies and Western Minds series of books.
Last, and in no way least, my heartfelt thanks go to Shelley Rogers, who has used her skills in organisational psychology to help me think through the intricacies of each story and the most relevant examples to accompany them. Shelley has been consistent in her support for me and for the The Dao of Negotiation project, for which I am endlessly appreciative.
Ponder and deliberate before you make a move.
Sun Tzu, The Art of War
Leonie’s Journey Continues
After winning the Entrepreneurial Scholarship with the University of Adelaide in 1998, I launched a company assisting Western business people understand how to deal with Chinese business people. My objective was to implement my realisation that Mandarin Chinese is just different, not difficult. I did this by designing an easy-to-learn Mandarin language course for business people, the basis of which was my Mandarin Sounds Table. This Mandarin Sounds Table uses Pinyin, which is the phonetic system used to assist the pronunciation of Mandarin. My Sounds Table became the basis of my online course www.pronouncemandarin.com . I developed Chinese cultural awareness workshops, Mandarin language tuition, and translation and interpretation services, along with consultancy services for Western businesses wanting to understand how to do business with Chinese people.
I owned and operated this business for fifteen years, working across an array of sectors. I also employed several Chinese staff, with up to eight staff at any one time. Even though my staff had been university-educated in Western countries there were still significant cultural differences which were not taught as part of their university degrees. Learning how to employ Chinese staff and understanding these cultural differences in the workplace gave me the hands-on knowledge to help other Western businesses successfully employ Chinese staff.
Having Chinese staff work in your business provides a wealth of knowledge when your business is dealing with China. However, it can be difficult to use this knowledge if you do not know much about Chinese culture. Two years into running my business, I was introduced to the 36 Strategies which are derived from Sun Tzu’s – The Art of War. I had heard about The Art of War and was aware that this was an important text on many Master of Business courses. Even though the 36 Strategies are 2,500 years old, they are still recognised as the core of understanding Chinese thinking and negotiation. This was something I had to know, to advise Western business people on how to deal successfully with China.
I began to locate contemporary business examples for each strategy, so that Western business people would be able to see how these strategies were being applied on them. The 36 Strategies are idioms, just like Western idioms such as ‘don’t cry over spilt milk.’ People understand idioms as cultural pieces within their language, with several layers of meaning. I researched the 36 Strategies for a year, interviewing as many Chinese people as possible to articulate exactly what these strategies really mean. After gaining a deep understanding of the 36 Strategies, I designed workshops and gave keynote presentations at conferences. In 2013 I wanted to take my knowledge of the 36 Strategies to the next level. I sold the business I had operated for fifteen years and reinvented myself as a China-educated strategist so I could focus totally on the 36 Strategies. This series of books The Dao of Negotiation became a necessary component in helping people develop an understanding of how these strategies are applied in the contemporary business world. To understand how Chinese people think and negotiate in the business environment it is crucial to have some understanding of the 36 Strategies. As I have demonstrated in The Dao of Negotiation series, the 36 Strategies can be used