Communication Rx: Transforming Healthcare Through Relationship-Centered Communication
By Calvin L. Chou and Laura Cooley
1/5
()
About this ebook
A proven prescription for effective communication that will empower health professionals to deliver the highest quality care―from the Academy of Communication in Healthcare
Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren’t enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication.
Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships—between patients and providers, as well as among providers—at the center of care. Now, for the first time, ACH’s proven and effective methodology is detailed in this invaluable step-by-step guide. You’ll learn communication skills that will enable you to:
* Provide more accurate diagnoses and effective treatments—and improve patient outcomes
* Boost patient adherence and lower hospital readmission rates
* Make fewer errors and reduce malpractice risks
* Increase patient satisfaction and build teamwork among providers
* Further develop your communication skill set—and help others do the same
In this practical—and potentially life-saving—volume, you’ll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. The book also provides institutional initiatives to help you implement change in your organization and outlines a field-tested blueprint for healthier communication across the entire industry.
To create effective communication and meaningful connections in healthcare, trust ACH. Communication is literally its middle name.
Related to Communication Rx
Related ebooks
Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience Rating: 0 out of 5 stars0 ratingsEnhanced Physician Engagement, Volume 1: What It Is, Why You Need It, and Where to Begin Rating: 0 out of 5 stars0 ratingsDeveloping Physician Leaders for Successful Clinical Integration Rating: 0 out of 5 stars0 ratingsAccountable Care Organizations: Your Guide to Strategy, Design, and Implementation Rating: 0 out of 5 stars0 ratingsA Physician Guidebook to The Best Patient Experience Rating: 0 out of 5 stars0 ratingsThe Physician's Survival Guide for the Hospital: Let the Hospital Work for You Rating: 0 out of 5 stars0 ratingsHealthcare Leadership Excellence: Creating a Career of Impact Rating: 0 out of 5 stars0 ratingsThe Citizen Patient: Reforming Health Care for the Sake of the Patient, Not the System Rating: 0 out of 5 stars0 ratingsThe Best Patient Experience: Helping Physicians Improve Care, Satisfaction, and Scores Rating: 0 out of 5 stars0 ratingsImproving Patient Outcomes: a guide for Ward Managers Rating: 0 out of 5 stars0 ratingsProvenCare: How to Deliver Value-Based Healthcare the Geisinger Way Rating: 0 out of 5 stars0 ratings2 Minute Medicine's The Classics in Medicine: Summaries of the Landmark Trials, 1e (The Classics Series) Rating: 0 out of 5 stars0 ratingsHospital Medicine: The Handbook Rating: 0 out of 5 stars0 ratingsConflict Management in Healthcare: Creating a Culture of Cooperation Rating: 0 out of 5 stars0 ratingsCommunication, Collaboration, and You: Tools, Tips, and Techniques for Nursing Practice Rating: 4 out of 5 stars4/5Managing Care: How Clinicians Can Lead Change and Transform Healthcare Rating: 0 out of 5 stars0 ratingsIntangibles: The Unexpected Traits of High-Performing Healthcare Leaders Rating: 0 out of 5 stars0 ratingsGuide to Medical Education in the Teaching Hospital - 5th Edition Rating: 0 out of 5 stars0 ratingsLeadership in Healthcare: Essential Values and Skills, Fourth Edition Rating: 0 out of 5 stars0 ratingsMaking the Healthcare Shift: The Transformation to Consumer-Centricity Rating: 0 out of 5 stars0 ratingsAct Like a Doctor, Think Like a Patient: Teaching Patient-Focused Medicine Rating: 0 out of 5 stars0 ratingsHuman-Centered Leadership in Healthcare: Evolution of a Revolution Rating: 0 out of 5 stars0 ratingsEnhanced Physician Engagement, Volume 2: Tools and Tactics for Success Rating: 0 out of 5 stars0 ratingsRescuing Healthcare: A Leadership Prescription to Make Healthcare What We All Want It to Be Rating: 0 out of 5 stars0 ratingsThe Question of Competence: Reconsidering Medical Education in the Twenty-First Century Rating: 0 out of 5 stars0 ratingsAn Insider's Guide to Physician Engagement Rating: 0 out of 5 stars0 ratingsCommunication in Medicine: A Guide for Students and Physicians on Interacting With Patients, Colleagues, and Everyone Else Rating: 0 out of 5 stars0 ratingsCommunication Skills: For Nursing and Healthcare Students Rating: 5 out of 5 stars5/5
Management For You
The 12 Week Year: Get More Done in 12 Weeks than Others Do in 12 Months Rating: 4 out of 5 stars4/5Great Ceos Are Lazy: How Exceptional Ceos Do More in Less Time Rating: 4 out of 5 stars4/5Quiet Leadership: Six Steps to Transforming Performance at Work Rating: 4 out of 5 stars4/5Good to Great: Why Some Companies Make the Leap...And Others Don't Rating: 4 out of 5 stars4/5Summary of The Laws of Human Nature: by Robert Greene - A Comprehensive Summary Rating: 4 out of 5 stars4/5The 7 Habits of Highly Effective People: 30th Anniversary Edition Rating: 5 out of 5 stars5/5Emotional Intelligence Habits Rating: 5 out of 5 stars5/5The Motive: Why So Many Leaders Abdicate Their Most Important Responsibilities Rating: 5 out of 5 stars5/5Malcolm Gladwell's Blink The Power of Thinking Without Thinking Summary Rating: 4 out of 5 stars4/5Company Rules: Or Everything I Know About Business I Learned from the CIA Rating: 4 out of 5 stars4/5The New One Minute Manager Rating: 5 out of 5 stars5/5Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Rating: 4 out of 5 stars4/5The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers Rating: 4 out of 5 stars4/52600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases That Really Get Results Rating: 3 out of 5 stars3/5Extreme Ownership: How U.S. Navy SEALs Lead and Win | Summary & Key Takeaways Rating: 4 out of 5 stars4/5Principles: Life and Work Rating: 4 out of 5 stars4/5The 4 Disciplines of Execution: Revised and Updated: Achieving Your Wildly Important Goals Rating: 4 out of 5 stars4/5The Five Dysfunctions of a Team: A Leadership Fable, 20th Anniversary Edition Rating: 4 out of 5 stars4/5Spark: How to Lead Yourself and Others to Greater Success Rating: 5 out of 5 stars5/5The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues Rating: 4 out of 5 stars4/5The 360 Degree Leader Workbook: Developing Your Influence from Anywhere in the Organization Rating: 4 out of 5 stars4/5Managing Oneself: The Key to Success Rating: 4 out of 5 stars4/5How to Get Ideas Rating: 5 out of 5 stars5/5The Advantage: Why Organizational Health Trumps Everything Else In Business Rating: 5 out of 5 stars5/5The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever Rating: 4 out of 5 stars4/5The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People Rating: 4 out of 5 stars4/5How to Start a Nonprofit Organization: The Complete Guide to Start Non Profit Organization (NPO) Rating: 4 out of 5 stars4/5Leveling Up: 12 Questions to Elevate Your Personal and Professional Development Rating: 0 out of 5 stars0 ratings
Reviews for Communication Rx
1 rating0 reviews