Everand Logo

Welcome to Everand!

  • Discover millions of ebooks, audiobooks, and so much more with a free trial

    Only $11.99/month after trial. Cancel anytime.

    Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations
    Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations
    Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations
    Ebook157 pages3 hours

    Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations

    By Martin Cole and Greg Parston

    ()

    Read preview

    About this ebook

    A new approach to understanding and improving performance and public value

    This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery.

    Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.
    LanguageEnglish
    PublisherWiley
    Release dateOct 11, 2006
    ISBN9780470054529
    Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations
    Author

    Martin Cole

    Born and raised in Sydney, Australia, Martin still calls Sydney home. Married to Dawn, he is also a father and grandfather.

    Related to Unlocking Public Value

    Related ebooks

    Business For You

    View More
    View More

    Related podcast episodes

    Related articles

    • Article

      The Rise Of ‘Integrity Economics’

      Dec 8, 2023

      As we move into 2024, one trend that is gaining momentum is ‘Integrity Economics’, which according to The Pace of Progress: dentsu 2024 Media Trends, largely boils down to a strong emphasis on social and environmental responsibility, authenticity, an

      4 min read

    • Article

      Toward Wider Openness

      Apr 28, 2022

      How will China’s improved business climate help the domestic and global economies supplement and reinforce one another? Representatives of foreign business communities share their insights on CDF Voice, a social media column of the China Development

      4 min read

    • Article

      Q&A

      Jan 1, 2022

      A net positive business is one that improves the well-being of every stakeholder it touches, at every level — through its products, its value chain, its operations and its work on social issues. For the last 50 years, the private sector has embraced

      7 min read

    • Article

      Reflections And Resolutions: Towards A Just Society

      Dec 2, 2022

      Awhile ago I watched a conversation between US Senator Bernie Sanders and Ambassador Mikko Hautala. The Senator asks why Finland is the happiest society on Earth. The Ambassador said, “I think that we have seen is that there's high degree of trust in

      2 min read

    • Article

      Leverage: An introduction

      Nov 9, 2020

      At the beginning of 2019, we started discussing the idea of “leverage” as a theme for the 2020 National Architecture Conference. This was a way of thinking about how to generate greater positive influence as a profession; of how to deploy our skills,

      2 min read

    • Article

      A Mission To Explain

      Nov 24, 2022

      THE MOST IMPORTANT episode both politically and economically in 2022 was September’s mini-budget and the spectacular fallout that ensued. Many lessons can be drawn from it, not least the importance of communication. Liz Truss’s government failed to l

      3 min read

    • Article

      Digital Deliverance

      Jan 9, 2021

      Digital Deliverance
      4 min read

    • Article

      Fixing The Diversity Problem

      Oct 16, 2019

      Fixing The Diversity Problem
      4 min read

    • Article

      Questions for Jackie Vanderbrug, Co-chair, Impact Investing Council, Bank of America

      Sep 1, 2017

      How do you define ‘Womenomics’? We think of it as a lens on how the growing economic power of women is fundamentally changing our world. The metrics of Womenomics range from the growing number of female entrepreneurs to women’s growing purchasing pow

      6 min read

    • Article

      Capital Ideas

      Oct 23, 2020

      Capital Ideas
      5 min read

    • Article

      Capital Ideas

      Oct 23, 2020

      Capital Ideas
      5 min read

    • Article

      Will Develop The Distributed Delivery Model

      Jan 21, 2021

      It was the Great Recession of 2007. The very survival of Ford Motor Company’s legacy was at stake. Bill Ford Jr., the Executive Chairman, approached family members (who held close to 40 per cent shares) to allow him to pledge their blue Ford oval as

      5 min read

    • Article

      Nick Vile Adshel

      Jun 18, 2017

      Nick Vile Adshel
      5 min read

    • Article

      Collaborating For The Future

      Oct 14, 2019

      Data has never been as readily available as it is today. However, while it provides tremendous opportunities, most people struggle to transform data into useful information and retain any of this information as knowledge. That’s why I understand that

      4 min read

    • Article

      Impact Branding For The Urbanising Century

      Jul 2, 2018

      Sérgio Brodsky is an internationally experienced brand marketing professional and scholar of The Marketing Academy. Having worked for the world’s leading strategic communications agencies, he is a proven thought-leader, regularly being published and

      7 min read

    • Article

      Bees & honey

      May 7, 2023

      Bees & honey
      10 min read

    • Article

      Time To Amend Why Companies Exist?

      Aug 28, 2019

      Duffle and Co, based in Wellington, markets ethically-sourced purses, bags, wallets. Little Yellow bird provides fairtradesourced uniforms made from organic cotton. And Ethique, a Christchurch-based business, produces solid shampoos and conditioners

      3 min read

    • Article

      Q &A

      Sep 1, 2022

      Why is it so important to expedite the Circular Economy? Most of us are aware by now that there is an urgent need to protect the world’s ecosystems and reduce the carbon emissions that come from the creation, distribution and disposal of waste. Accor

      6 min read

    • Article

      We Still Need To Come Together

      Jan 21, 2022

      I recently heard an interview you did with [Alphabet CEO] Sundar Pichai, and you asked him about remote work. He said that we’re living on borrowed time. How do you think about that sentence, “We’re living on borrowed time,” and the necessity of bein

      4 min read

    • Article

      We Still Need To Come Together

      Jan 22, 2022

      I recently heard an interview you did with [Alphabet CEO] Sundar Pichai, and you asked him about remote work. He said that we’re living on borrowed time. How do you think about that sentence, “We’re living on borrowed time,” and the necessity of bein

      4 min read

    • Article

      Welcome To our Csi Edition

      Apr 19, 2023

      To the best of my knowledge, no other publication in the world delivers such 1 immediate and direct benefit to its vendors as The Big Issue. It’s a simple, yet brilliant business model as much as it is a good monthly read. This is just one of the rea

      4 min read

    Related categories

    Reviews for Unlocking Public Value

    0 ratings

    0 ratings0 reviews

    What did you think?

    Tap to rate

    Review must be at least 10 words

      Book preview

      Unlocking Public Value - Martin Cole

      Enjoying the preview?
      Page 1 of 1