Los Angeles Times

Migrants play 'the asylum lottery' on controversial US government app

Rigoberto Flores, from Guatemala, waits at a bus stop in San Ysidro, California, holding paperwork he received from U.S. customs after using a Customs and Border Protection phone app to apply for asylum, Thursday, April 25, 2024.

Having fled his native Venezuela, Luis Guerrero was living in Colombia when he heard about a legal way to get into the United States: a smartphone app created by the U.S. government.

Five months later — after making it through a jungle trek, a kidnapping ordeal and a long wait in Mexico — he, his wife and their 11-year-old son lined up with scores of other asylum seekers to cross a bridge into Texas for immigration interviews scheduled through the app.

As the family inched toward the gate, Guerrero explained that friends had encouraged them to cross the border illegally and turn themselves in to claim asylum.

"But, no," he said. "I wanted to do it the correct way."

A few hours later, an agent from U.S. Customs and Border Protection handed Guerrero a slip of paper with a court date for 2025.

Then they headed to a bus station with the aim of making it to Houston, where they planned to live with friends while Guerrero sought government permission to work and prepared an application for asylum.

Their story is not uncommon these days as tens of thousands of migrants . But amid the divisive debate surrounding immigration policy in a

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