Virgin Media remains most complained about broadband and landline provider
by Josie Clarke
Apr 19, 2024
2 minutes
Virgin Media has once again topped the rankings of the most complained-about broadband, landline and pay-TV providers, Ofcom figures show.
The regulator said Virgin Media received the most complaints between October and December last year, driven by how customer issues were being handled, although they did see a sizeable fall in all of these areas from the previous quarter.
Ofcom publishes complaints data every three months
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