I have been pondering on the nature of the relationship between us, the users, and the software that comes with new products. In the dim and distant past, we were expected to invest time into learning basic tasks. Hence the rise of courses covering “Microsoft Office Skills” and even – yes, it’s true – keyboard and mouse operation.
Today, everyone has these skills. Age is no longer a barrier, to the point that most everyone can pick up a computing device and understand how it works. And nowhere is this more true
