NPR

Why problems at a key Boeing supplier may help explain the company's 737 Max 9 mess

Federal investigators are scrutinizing Spirit AeroSystems, a major Boeing supplier based in Kansas, as they try to understand why a fuselage panel blew off an Alaska Airlines jet in midair last month.
The Spirit AeroSystems logo is visible on an unpainted 737 fuselage outside Boeing's factory in Renton, Wash., last month.

At the factory in Wichita, Kan., where Spirit AeroSystems builds the fuselage for the Boeing 737 Max, management would sometimes throw a pizza party to celebrate a drop in the number of problems reported on the line.

But Joshua Dean says many of the workers knew something was off.

"We're having a pizza party because we're lowering defects," said Dean, a former quality auditor at the factory. "But we're not lowering defects. We just ain't reporting them, you know what I mean?"

Now federal investigators are looking more closely at to understand what went wrong with the door panel in the long and troubled relationship between the two companies.

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