Los Angeles Times

Meet the Netflix executive responsible for your recommendations

LOS GATOS, California — There's no red carpet for people who make sure Netflix provides an appealing user experience; no Emmy or Oscar for an app that gives you the right recommendations for what to watch next. But those functions, when working correctly, are an advantage for Netflix in the streaming wars. Chief Product Officer Eunice Kim is the executive in charge of overseeing much of what ...
Chief Product Officer Eunice Kim is the executive in charge of overseeing much of what makes Netflix tick.

LOS GATOS, California — There's no red carpet for people who make sure Netflix provides an appealing user experience; no Emmy or Oscar for an app that gives you the right recommendations for what to watch next.

But those functions, when working correctly, are an advantage for Netflix in the streaming wars. Chief Product Officer Eunice Kim is the executive in charge of overseeing much of what makes Netflix tick — such as incorporating new features into the streaming service including live events, ads and mobile games.

Her team analyzes consumer behavior on Netflix to determine which shows and movies could excite viewers next on the streaming service and makes sure that the viewing experience is smooth. As such, she's among the most important Netflix executives you've probably never heard of. That comes with the territory of being the person making sure Netflix is a

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