Netflix has stopped supporting my old TV – what are my rights?
LEAD CASE
Q I’ve got a Samsung TV, which I admit is getting on a bit, but it still works well. I’ve found out that Netflix is going to stop supporting old models, and I think mine might be affected. I pay for a Netflix subscription, so can I get any money back for compensation?
Hilary Foster
No, Hilary won’t be able to get any compensation. Companies are allowed to stop supporting services on devices they believe are too old. She might have had