A “FLAWED billing system” and estimated readings are being blamed for the high utility bills slapped on eThekwini residents.
Ward councillors said they were inundated with complaints and queries about the light-and-water bills, with some claiming to be dealing with up to 200 complaints from irate residents a month.
Some residents are in the red for R5 000, while others have utility bills of hundreds of thousands of rand.
Councillors claim the “flawed billing system”, estimated