The past three years have dramatically changed the way we do business and, despite initial misgivings, many companies are now firmly set on the path to flexible working. This can be a great boost to productivity, but for it to work properly, companies need to provide effective remote support services regardless of whether their staff are in the office, on the road or working from home.
The good news is the answer has been around for a while: remote support software is a mature technology that’s helped IT teams for decades. Why waste time on unproductive and frustrating phone