Computeractive

Letters

Will voice scammers hack into our bank accounts?

I’m still recovering from reading your feature on AI voice scams (Issue 661, page 62, pictured). If it was intended to scare me witless, then it succeeded. The possibility of scammers cloning our voices seems all too real to me, so I’ve advised my younger relatives to remove their self-narrated videos from the internet. Whether they listen to me is another matter!

While scammers pretending to be members of your family feels disturbing, I wonder whether criminals will go straight for your bank account. For the past few years my bank has used a voice-recognition system to verify my identity. I prefer this to having to remember a password, and I assumed it was unhackable because scammers couldn’t steal your voice. But it turns out that they

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