Business Traveller Asia-Pacific Edition

Where did the menu go?

DEREK PICOT

A HOTELIER FOR MORE THAN 30 YEARS AND AUTHOR OF THE HOTEL DETECTIVE AND HIS LOVER

Picture yourself sitting at a restaurant on a sidewalk of Manhattan. You're searching for a menu, but none are on the table. You flag down a waiter and with a dismissive smile he points to a square box with a pattern of black pixels. Sighing, you retrieve your smartphone, point the camera, and wait for a connecting signal.

But there's no signal where you are seated. Nor

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