With staff shortages posing one of the hardest challenges the food and beverage industry has ever faced, café operators are open to equipment and technology that can assist with workflow and free up valuable barista time. An automated milk steamer is one such product, but does it truly compare to the expertise of a highly trained barista? This was the question David Schmidt faced when he introduced the Caffe Assist to his business in East Gippsland, Victoria.
“The biggest issue we’re facing at the moment is staffing – being able to recruit enough staff to keep up with our demand,” explains David, Director