NPR

How to protect your privacy when using mental health care apps

Some online therapy companies are facing scrutiny for how they handle user data. Experts weigh in on what patients can do to keep their data safer when using these types of services.

Online therapy has become a booming industry in recent years, but with that growth comes questions about how well these types of companies are protecting the privacy of their patients.

Most recently, in June, Sens. Elizabeth Warren, Cory Booker and Ron Wyden asked two leading online therapy companies, BetterHelp and Talkspace, to provide information about how they handle user data and their privacy practices.

The Democratic senators said they were concerned that the companies could be leaving their patients "vulnerable to exploitation from large technology platforms and other online actors."

BetterHelp markets itself as the world's largest online therapy service with nearly 2 million users, according to its website. The company operates

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