THE AUTOMATION PARADOX
The world confronts “an epochal transition.” Or so the consulting firm McKinsey and Company crowed in 2018, in an article accompanying a glossy 141-page report on the automation revolution. Over the past decade, business leaders, tech giants, and the journalists who cover them have been predicting this new era in history with increasing urgency. Just like the mega-machines of the Industrial Revolution of the 19th and early 20th centuries — which shifted employment away from agriculture and toward manufacturing — they say that robots and artificial intelligence will make many, if not most, modern workers obsolete. The very fabric of society, these experts argue, is about to unravel, only to be rewoven anew.
In the late 1950s, one manager complained that with computers in the office, “the magnitude of paperwork now is breaking all records.”
So it must have come as a shock to them when they saw a recent U.S. Department of Labor’s Bureau of Labor Statistics (BLS) report, which debunks
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