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  • Computeractive

    Consumeractive

    Apr 13, 2022 3 minutes

    What are my rights if online retailer goes bust?

    Q I’m concerned about an outstanding order placed with the online retailer Studio (www.studio.co.uk). Now it’s gone into administration, have I lost my money? Are my rights the same as with a highstreet shop that goes bust?

    Jen O’Neal

    Jen’s order should now be safe because Studio has been bought by its biggest shareholder, the Frasers Group, which is run by billionaire entrepreneur and former Newcastle United owner Mike Ashley. Studio stopped taking orders in February, but has resumed and its future seems safe, for the

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