Amid a housing crisis, renters challenge firms they say are being exploitative
Kathleen Hernandez, her fiancĂŠe and his family, moved into what they thought was their dream rental home in June 2020 in Las Vegas. Their nightmare began a month later.
"The downstairs bathroom overflowed, twice," Hernandez says. A few weeks later, she adds, "I noticed this foul and dirty water was flowing onto our front yard. It was waste water. You could see toilet paper coming out of the pipe."
She says her landlord is Progress Residential LLC, but Pretium Partners LLC is also listed in the property's records as a having an ownership stake. Hernandez didn't know that. "No wonder I didn't know who to contact," she says.
The flowing waste water problem isn't fixed, she says. "It comes and goes. We try to avoid using the downstairs bathroom."
"We've never been behind in rent,
