From living rooms to landfills, some holiday shopping returns take a 'very sad path'
It's peak season for returns, which are setting a new record. Some end up back on shelves or get resold to other merchants, and some wind up in landfills or sail overseas.
by Alina Selyukh
Jan 12, 2022
2 minutes
More than half a trillion dollars. That's the estimated value of all the stuff that U.S. shoppers bought last year only to return it — more than the economy of Israel or Austria.
There's a direct link from returns to the eye-popping scale of U.S. shopping overall. In 2021, U.S. shoppers likely spent a record $4.4 trillion.
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