Business Traveller Asia-Pacific Edition

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ITEM LEFT BEHIND ON LUFTHANSA FLIGHT

LUGANOPIRATE

Arriving in Frankfurt from Johannesburg with Lufthansa, and in Mrs LP’s hurry to get off the plane (as we expected long queues at immigration while we showed our Covid forms), I managed to leave my Samsung tablet in the seat pocket.

I only realised at security but by then it was too late to go back. I asked in the lounge and was directed to a website where I had to fill in a form. To cut a long story short I just received an email saying it was found and giving me the option to collect it in person or have it couriered to me. I was astounded to see it will cost me €138.59 (US$160) with sending costs, admin fee, credit card fee and VAT!

This compares with precisely nothing when I did the same thing on an internal flight in South Africa. I had it back in just 40 minutes

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