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    THE GREAT LEAP FORWARD

    Oct 20, 2021 4 minutes

    After years of a slow, steady climb, technology adoption leapt ahead in early 2020.

    As much of the world went into lockdown for the first time, people everywhere found digital answers to pressing problems.

    Schools sent students home to study. Those companies that could asked employees to work from their rumpus rooms or kitchen tables. People who had never shopped online went to the Internet looking for everything from groceries to power tools. Binge watchers spent their leisure hours in front of Netflix and other streaming services. Others shot aliens on their PlayStations.

    McKinsey, a management consultancy, estimated consumer and business use of digital technologies “vaulted

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