Consumer Confidential: Supply-chain surcharge? Sherwin-Williams is latest company to add a sneaky fee
Hugo Granadino recently stopped by the Sherwin-Williams paint store in Inglewood to pick up some rollers and brushes. He’s repainting the den of his South Los Angeles home.
After the purchase, Granadino, 40, took a look at his receipt and was surprised to see a 4% “supply chain charge.”
There’d been no advance warning that a surcharge was being imposed — it was just quietly tacked on at the checkout counter.
Granadino called the store to ask what’s up with that.
"The guy said that because there's a shortage of their raw materials,
