Going cashless? Not everyone has an app for that.
When the pandemic hit, Cincinnati restaurateur Jean-François Flechet saw the opportunity he had been looking for: Finally, it was a good time to ditch cash payments, as well as the time spent counting change and running to the bank that went along with it. Starting in May 2020, most of his stores went card-only.
“That was 100% because of the pandemic. At the time everybody was sanitizing everything. Cash is dirty to start with,” says Mr. Flechet, owner of a handful of Belgian eateries. The pandemic-induced cash shortage only made the switch more obvious. “I wanted to do cashless for a long time, so the pandemic provided one more argument at the time to really flip the switch.”
Mr. Flechet isn’t alone. While statistics on businesses in the U.S. that have completely dropped cash are scarce, payment-processing
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