The Christian Science Monitor

Employers have funds, workers need degrees. Why are dollars going unused?

College had always been a goal for Charletta Thomas.

Ms. Thomas didn’t doubt she was smart enough. Her barriers were external – tuition and time. She’d married not long after graduating from high school in 1981, had three children soon after that, and then had gone to work for McDonald’s to make ends meet after her marriage ended.

She started as a bookkeeper, and currently supervises training for a chain of 44 McDonald’s restaurants in southern Louisiana. But after 27 years at a company with education benefits – benefits Ms. Thomas pitches to other employees – she still hadn’t taken advantage of them herself.

“I always wanted to go to college, but, like I say, life happened,” she says. “It had always been a life purpose to get that done.”

It was peer pressure that made the difference. Her colleague Hillary Dixon, a kitchen supervisor then studying for her Master of Business Administration degree on McDonald’s’ dime, wanted to know why Ms. Thomas wasn’t in college.

“I was preaching and talking about the program, but I was not in the program,” Ms. Thomas says, laughing over the phone. She earned her bachelor’s degree in July 2019 through an online program; she is now on her way to an MBA.

Ms. Thomas is exceptional for many reasons, but for this one in particular: She’s a working American

Lots of money, little useReimburse or assist?Partnering with collegesIn Louisiana, a way forward

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