WELCOME TO THE FRANCHISE 500
Food: Quick-Service Restaurants
Maintenance
Personal Care
Children’s Businesses
Services
Business Services
Lodging
Home Improvement
Automotive
Retail
Recreation
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Food: Full-Service Restaurants
Health
Food: Retail Sales
Pets
Tech
This year’s Franchise 500 raises a philosophical question: Would you rather serve customers’ wants—or their needs?
Businesses of all types, of course, are designed to serve consumers’ wants or needs. But franchising does it in a particularly stark way. A franchise brand must be exceptionally clear-eyed and mission-focused; it must develop a system so crisp and efficient that it can be replicated tens or hundreds or thousands of times. Therefore, a franchise must truly stake its
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