WE’RE NOT GOING TO BE SHORT ON CHALLENGES

working at . And aside from meeting many of you—which is always an honor and often an education—circumstances have sure made my job something of a carnival ride. Some days it feels like I’ve been here only a week, and some weeks it feels like it’s been a decade, but certainly my time has not resembled anything I imagined—won—derful or worrisome—the night before my first day on the job. Maybe the past 12 months have made you feel the same way about your business.