NPR

6 Pieces Of Advice From A Veteran Contact Tracer And A Newbie

Get friendly with community leaders; be prepared to be judged by others. Disease detectives from California and Liberia share their best insights.
Left: Jana De Brauwere, program manager at the San Francisco Public Library is now contact tracing through the State of California. Right: Rachel Saykpah, quality assurance officer for Last Mile Health in Liberia has overseen contact tracers in Africa since 2014.

What advice is there for the army of new contact tracers out to find anyone who has been near a newly diagnosed coronavirus patient?

We asked two contact tracers for their best insights. One is a veteran: registered nurse Rachel Saykpah of Liberia, who after two exposures to patients during the Ebola outbreak was inspired to begin working with the Liberia National Red Cross Society in 2014. She oversaw around 70 tracers and eventually became a quality assurance officer with Last Mile Health, a Liberian nonprofit that deploys health workers in remote areas.

The other contact tracer we spoke between the California Department of Public Health and the University of California, San Francisco to stop the virus's spread through contact tracing and case investigation.

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