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HARD ON THE ‘I’S

Like many Business Traveller readers, I travel frequently and tend to stick with the airlines and alliance with which I most often travel and have highest status. In my case, being based in Thailand, I mostly tend to travel medium- and long-haul with Oneworld and have premium status with British Airways (BA), Qantas (QF) and American Airlines (AA).

Because of Malaysia Airlines’ (MH) membership in Oneworld and regional location, I often find myself travelling with them as well. Until recently, I had not had any issues with my top-tier Emerald status being recognised or my flight mileage being credited to the partner programme I had chosen for that trip.

However, two months ago I travelled on a Oneworld around-the-world fare, departing Thailand on MH via Kuala Lumpur to Australia, then