Marketing

How far are your customers willing to trust machines?

From fake news to connected devices, chatbots and more, technology is reshaping the way we live, interact and shop – but it’s also making many Australians uncomfortable. More than half (54 percent) of Australians object to their activities being monitored by a connected device – even if it makes their lives easier.

We’re also more sceptical than the rest of the world (41 percent) when it comes to recognising the benefits of new technologies – we’re more

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