Randy Edwards

LOOKING BACK AT FORD MOTOR

Company in the 1960s and ’70s, it was a great place to work. FoMoCo was actively involved in all forms of racing, its engineering was not stuck in a box, the Japanese were forcing innovation, and yet the company was still very hidebound in its approach to its corporate structure.

My job at FoMoCo was as a field service representative in South Florida. I was responsible for service technical problems and customer complaints at dealerships. When I first got to my new district, it was not unusual