737 Max Scandal Cuts Boeing's Once Rock-Solid Image
Boeing is grappling with more than just fixing the technical problems with its 737 Max planes. Two crashes of the new plane have undermined trust in the aircraft manufacturer.
In air travel, reputation is everything. The Boeing Company continues to find this out the hard way as it struggles through one of the worst crises in its 103-year history-- the crashes of two its new 737 Max airplanes within five months that killed 346 people.
For decades, Boeing's reputation among airline pilots was second to none.
"I've been (flying) on Boeing aircraft for over 33 years," says Captain Dennis Tajer, a 737 pilot for American Airlines. Boeing planes saved his life when he flew in the military, he says. Pilots had a saying that showed their faith in the company's aircraft-- "If it ain't Boeing, I ain't going."
But that
