BUSINESSES LEARN HARD LESSONS WHEN NOT PREPARED FOR DISASTER
When Hurricane Irma hit Puerto Rico in September 2017, Carlos Melendez couldn’t contact the staffers or customers of his San Juan-based technology firm, Wovenware.
Melendez learned a lesson that would help his business during the next storm, that disaster preparedness includes being able to communicate with people when the emergency is over. He quickly signed up with an online messaging service — and got to use it two weeks later when Hurricane Maria decimated Puerto Rico.
“The amount of damage was a situation we had never had
