The Atlantic

Letters: ‘A Luxury Service At a Bottom-Wage Price’

Readers weigh in on the pitfalls of the gig economy.
Source: Ralph Freso / Reuters

I Delivered Packages for Amazon and It Was a Nightmare

Last month, Alana Semuels recounted her experience driving for Amazon Flex for a day. The service allows drivers to get paid to deliver packages from their own vehicles. But is it a good deal for workers?


I loved your article about working Flex.

I did GrubHub deliveries for several months last year while trying to make a career change. It was easily the most depressing experience I’ve had, because of several things:

1. You are not your own boss. You are controlled via algorithm for maximum profit extraction, taking on

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