Entrepreneur

The Scientifically Proven Ways to Deliver Bad News

No one likes hearing bad news, but you can soften the blow with these research-backed strategies.
Source: Shutterstock
Shutterstock

Bad news is hard. It’s hard to get, and it’s hard to give. Whether we’re giving feedback in a one-on-one, telling a client we missed a deadline or having to correct someone’s work, we all dread giving and getting bad news. 

Why? Because humans have what is known as a negativity bias. That means bad news hits us much harder than

You’re reading a preview, subscribe to read more.

More from Entrepreneur

Entrepreneur3 min read
Small Packaging Changes Can Have a Big Impact on Consumer Perception and Help You Meet Your Sustainability Goals
Sometimes even the smallest change can go a long way in improving consumer perception and brand loyalty. Right now, one of the most immediately impactful things a brand can do is to switch plastic packaging materials for paper. And for good reason. A
Entrepreneur3 min read
The One Change Auto Services Giant Monro Made to Save Time and Gain Insight into Procurement
In today’s fast-paced retail landscape, having a great product is essential, of course. But smart business owners know at least two other things are crucial for success as well: efficient inventory management and streamlined distribution processes. W
Entrepreneur2 min read
Which Fridge Would You Eat From?
Will people buy cheap food to help save the planet? The answer is yes—and no. This was the idea behind Flashfood, an app-based marketplace that aims to divert food away from landfills, and to families in need. It collects food nearing its best-by dat

Related