Los Angeles Times

Dollar Shave Club succeeded with razors, but the rest of the bathroom is a challenge

LOS ANGELES _ Dollar Shave Club founder and Chief Executive Michael Dubin began using an app this year to track the time he spent on different tasks.

The finding: Organizational issues were eating up his day. Since consumer products giant Unilever spent $1 billion a year ago to buy Dollar Shave Club in the biggest startup acquisition in Los Angeles County history, Dubin has pored over organizational charts, new marketing ideas and big hiring decisions to set up his discount razor seller to take on bigger goals.

Unilever bought into the idea that Dollar Shave Club could sell more lucrative products than razors and that it could win over consumers abroad. But the initial results of what's expected to be a multiyear transition _ Act Two, as Dubin calls it _ have been underwhelming, according to two sources familiar with the company but unauthorized to discuss it.

The shuffling of departments, a few layoffs and an even bigger number of new hires have upset the company's cheeky, underdog culture, those

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