NPR

In Bid To Keep Drivers From Leaving, Uber Tries To Treat Them More Kindly

Uber is changing its harsh termination policies and launching a new hotline for drivers in distress. Leaders at the tech company are trying to repair the relationship they say is "broken."
For the business to survive, Uber has to repair its relationship with drivers — which, leaders at the company say is "broken."

Uber's leadership already has a lot on its plate, starting with finding a new CEO after former chief Travis Kalanick resigned abruptly last month. But that's not all the tech giant has to do. For the business to survive, Uber also has to repair its relationship with drivers — which leaders at the company say is "broken."

On Tuesday, in an ongoing effort dubbed the "," the company is

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