United Airlines Testifies Before an Angry Congress
The airline received a harsh scolding—and threats of future legislation—during a four-hour hearing.
Following the release of a viral video in which a passenger was violently removed from an overbooked United Airlines flight at Chicago's O'Hare International Airport, United was called to testify before the U.S. House of Representatives Tuesday to address their poor customer service. Joining United representatives were top executives from American Airlines, Southwest Airlines, and Alaska Airlines. Delta Airlines
