After Unsatisfying Answers, United Offers 'Deepest Apology' For Violent Confrontation
After a man was dragged down the aisle of a United Express flight, the airline initially blamed the man for refusing to leave the flight. Now the CEO has issued a fuller apology for the incident.
The reaction from the public started with gasps of horror and built to cries for a boycott.
Now, a day and a half later, United Airlines is admitting it did something wrong.
On Sunday night, a passenger on a United Express flight from Chicago to Louisville, Ky., was told he had to give up his ticket so a United crew member could take his seat. The man refused: He's a doctor and said he had patients he had to see.
United called,bloodying his face, and dragged his limp body down the aisle. The passenger, David Dao, is at a hospital in Chicago recovering from his injuries, .
