The Atlantic

Netflix Believes in the Power of Thumbs

The company is swapping out its five-star rating system for a simpler one—another sign of its changing approach to the user experience.
Source: AP Photo / Manu Fernandez

What’s the difference between rating a movie you just watched out of five stars, versus giving it a thumbs-up or thumbs-down? Most people might not see too much of a distinction—but Netflix does. According to the streaming service, you give a star rating to impress people; it’s a way of channeling your inner critic. But delivering a simple yes-or-no verdict with your thumb? That’s brutal honesty, though and through. This strange reasoning is apparently why the company is moving to revamp its current star-based rating system: Moving forward, viewers will be encouraged to rate titles power of the thumb.

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